My career in information technology began over 20 years ago. I started as a customer support tech at a dial-up internet service provider (ISP), and moved through the ranks to a network engineer, a consultant, and ultimately a Director of Information Security. I have experienced security highs and lows at every level. In 2016, I presided over a major cyber security incident, a data breach. Through this, I experienced the dark side of information and network security, as my knowledge and expertise was expanded beyond that of a “learned” level. This event gave me a perspective that I hope listeners to this podcast will find both interesting and useful.